> ## Documentation Index
> Fetch the complete documentation index at: https://kapso-1adbad2d.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Template Node

> Send pre-approved WhatsApp message templates

The WhatsApp Template Node allows your agent to send pre-approved message templates through WhatsApp, essential for initiating conversations or sending messages outside the 24-hour window.

### Purpose & Functionality

Sends pre-approved WhatsApp message templates, which are required for initiating conversations or sending notifications outside the 24-hour messaging window. Can dynamically fill template parameters using variables (`#{variable}`).

Primarily operates as a notification, it only pauses execution if the `waitForResponse` flag is explicitly set in its configuration.

### Configuration

* **Name:** A label for the node on the Canvas
* **Associated WhatsApp Configuration:** The WhatsApp Business Account to use
* **Selected WhatsApp Template:** Choose from your approved templates
* **Template Parameters:** Values to fill in variable placeholders in the template
* **Target Phone Number:** Recipient's phone number (can use a variable)
* **waitForResponse:** Boolean flag to control if execution should pause after sending

### Use Cases

* Sending notifications
* Initiating conversations
* Re-engaging customers after the 24-hour window
* Sending standardized messages that require pre-approval

### Example

**Configuration:**

```json theme={null}
{
  "whatsAppConfiguration": "default",
  "template": "order_confirmation",
  "parameters": {
    "1": "#{order_number}",
    "2": "#{delivery_date}"
  },
  "phoneNumber": "#{customer_phone}",
  "waitForResponse": true
}
```

**Template Content:**

```
Your order #{{1}} has been confirmed and will be delivered on {{2}}. 
Would you like to add any special delivery instructions?
```

## Related Documentation

<CardGroup cols={2}>
  <Card title="WhatsApp Configuration" icon="gears" href="../../integrations/whatsapp/kapso-setup.mdx">
    Learn how to set up your WhatsApp integration
  </Card>

  <Card title="WhatsApp Templates" icon="file-lines" href="../../integrations/whatsapp/templates.mdx">
    Detailed guide on creating and managing templates
  </Card>
</CardGroup>

## Related Nodes

<CardGroup cols={3}>
  <Card title="Default Node" icon="message" href="./default-node">
    The most versatile node for general conversation
  </Card>

  <Card title="Webhook Node" icon="webhook" href="./webhook-node">
    Make HTTP requests to external services and APIs
  </Card>

  <Card title="Warm End Node" icon="door-open" href="./warm-end-node">
    Gracefully conclude conversations
  </Card>
</CardGroup>